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Google Rating
5.0
Based on 154 reviews
Traveling Bags Luggage & Repair
5.0
Lisa Marie
18:30 23 Sep 22
Took my Louis Vuitton bag here for repair, they did a great job, very reasonable prices, definitely recommend!
Richard M
21:55 21 Sep 22
Very nice people /owner repaired a zipper while we waited. Very nice merch for traveling good place!!!
Janet H
22:59 18 Sep 22
Great service. I needed a replacement pull tab for my suitcase and I picked out one and they put it on in less 10 minutes. I recommend this place.
Paul Beck
19:04 11 Sep 22
Burt and the team fixed the broken handle of my suitcase purchased in 2008 that has been all over the world with me. The price was fair and the text message communication was convenient. Thanks Burt!
Lori Johnson
19:46 08 Sep 22
Quality work on repairing zipper on suitcase!!! Professional and timely service!! Definitely recommend!!
Claudio Meier
17:14 24 Aug 22
Great service, friendly and professional owners and employees. Repair was done faster as projected. Just Perfect!!!
Mark Bruce
15:45 24 Aug 22
These folks are incredibly knowledgeable and helpful in both repairing and providing advice on the latest in travel bags. Highest recommendations!
Linda Richter
19:36 23 Aug 22
Friendly and helpful customer service. The zipper on my suitcase was repaired promptly, in much less time than I expected. I am very pleased and would definitely recommend this business.
Nicky Jensen
18:09 15 Aug 22
Rapid, excellent communication (July ‘22)I am out of the area, but they took my bag via shipping and sent it back quick. I thought the broken zipper doomed the bag but they had ideas to repair it I hadn’t considered. I would use them again and highly recommend them!! Nicky
Dean Hipp
15:08 01 Aug 22
Fast and quick service. Had an issue with a piece of luggage and needed it for a trip. Had a quick one day turnaround. Would highly recommend.
Krystyna Jones
14:47 30 Jul 22
Highly recommend! When my brand new suitcase was damaged by an airline, I dropped it off at Traveling Bags, and they contacted the manufacturer and got my bag replaced under the warranty at no cost to me. Great service and friendly people!
Suebaribass
23:50 20 Jul 22
Traveling Bags recently replaced a zipper in my daughter's treasured backpack... I think it was well worth the cost! Solid work! They were very responsive with all my questions, gave me a realistic repair time frame, and also gave me a couple different repair options. I'm very pleased and will definitely consider them for future repairs.
Stephanie Zito
23:06 14 Jul 22
I really can't say enough of how great this service was! From drop off to pickup the whole experience was smooth. I got a handle replaced on a large suitcase bag. The cost was reasonable, and the turnaround was just as they estimated. I appreciated the updates via email and text, too! Thank you for providing a unique and hard to find service!!
Alecia Anderson
22:21 07 Jul 22
The replaced buckel latch on my briefcase was a great aesthetic approach to the problem. The workmanship was beautiful and it functions with ease and holds the closure as needed.
Carolyn Link
15:06 01 Jul 22
Excellent service, friendly, good communication. All around great experience.
George Bluvas
15:50 27 Jun 22
I have a favorite suitcase that has been all over the world, it is quite old, 20+ years. TB had previously replaced a wheel on it, when the other wheel broke and the zipper, I thought about replacing. TB repaired the wheel and the zipper, at a great price, and my bag is as good as new. It just went to Alaska and performed flawlessly.
Jacob Hicks
23:51 24 Jun 22
Purchased my wife’s birthday gift here. Travel pro light blue checked bag and she loves it! The owners were nice enough to let me walk out with one of their bows!
Jim Hoffman
04:05 16 Jun 22
Have not visited their new location yet. But have used them a few times in the past for repairs to a couple of older TravelPro bags with broken wheel housings. They located hard-to-find parts and were quick to fix my bags. They also did some leather repairs to my wife's handbag. Looks good as new.Edited to add...The new location is great. A full service travel agency plus luggage sales and repair. I bought a TravelPro backpack that was priced fairly and in stock. I'll be a regular customer in the future.
Dennis Lutynski
19:24 10 Jun 22
Amazing new luggage designs with old world personal guidance! This wasn’t a typical “mall” experience, everything was matched to my needs.
Sarah Lunow
17:57 19 May 22
SO WORTH IT TO GO THERE. Skip Kohl's and Costco, this is the place to be! Absolutely WONDERFUL place to get all things baggage and travel. The staff were extremely attentive and friendly, and the owner was nothing but helpful and knowledgeable. Didn't push overly expensive bags, and pointed out lots of features I wasn't aware of about luggage and travel.Thank you guys so much for all of your help and knowledge!
Al S
16:43 11 May 22
Had a golf bag zipper that needed repair. Prompt service and great repair work for a fair price. People at the store were very helpful and nice.
Greg Adlington
18:56 22 Apr 22
I have had two bags repaired by Burt and his team. Both were done quickly and I am extremely pleased. The cost for my carry on repair was less than expected also sooner that I thought it would be. I strongly recommend this company.
Laura A
12:22 20 Apr 22
I recently called this establishment about fixing a zipper on my Baggalini. The person I spoke to was very friendly and helpful so I decided to bring it in. He fixed it right in front of me. I was so impressed with the service here. They have a wonderful selection of travel accessories and suitcase cases. I said I felt like I was in a candy store because of my love for travel and all the things here that help to make it easier. I was impressed with his knowledge of travel bags and their prices were excellent. Will recommend to others I know.
Sarah Willis
01:25 08 Apr 22
I needed the band on my Louis Vuitton neverful tote replaced because the leather was cracked. Traveling Bags did an excellent job and I'm beyond pleased. My job took 3-4 weeks to complete...just an FYI if you need a quick fix.
Stephen Fried
18:52 22 Mar 22
Have used Traveling Bags a number of times for luggage repair. Our set (Travelpro) is more than 20 years old, but Traveling Bags always seems to be able to find the parts and fix it like it was new. Highly recommended!
Cody Christenson
17:00 11 Mar 22
One stop shop for luggage needs. Owner was incredibly knowledgeable and unlike other places did not push the most expensive bag. Instead he showed me my options side by side going through the features as well as the pros and cons of each as well as the warranties offered by each company. Big fan of the experience, luggage options, and my purchase.
Lyndsey Malek
16:42 07 Mar 22
My dog chewed the strap of my favorite purse and Traveling Bags did an amazing job repairing it. So thankful for their services. My bag looks like new again!
Mark Hohl Jr
17:10 05 Mar 22
Nice and knowledgeable. I had a bag modified and am very happy with it. It looks and works great.
Anne Schwartz
18:21 25 Feb 22
I was so distraught when another luggage company in this area went out of business. Finding Traveling Bags was a true gift for this business traveler. The work is exceptional as is the customer service. I cannot recommend them highly enough.
Jason Kemp
17:35 05 Feb 22
I have taken two bags to be repaired. A Tory Burch handbag that had come loose at the seams around the handle and an LV vintage clutch. The LV clutch needed the strap repaired and touch up around edges. I contacted LV directly and they said they were unable to repair it.Travel Bags Luggage & Repair did a fabulous job repairing both bags back to their original condition. I highly recommend them and their rates are very reasonable.
lounar
23:13 03 Feb 22
Searched high and low for wheels for my Travel Pro Crew Series carry on suitcase. Even the manufacturer could not match my wheels. They claimed they could only do it if it had a "number" with the type of bag. It absolutely DOESN'T. The "Crew Series Plus" was evidently made at a time when they didn't use numbers. I thought it would be a simple matter to give the dimensions of my suitcase wheels to them and match a wheel up...NOT..at least not for the manufacturer but Burt matched it to the mm in a matter of hours!! They saved me from having to trash(or carry) my beloved suitcase. Love you guys!!
Mary Lynn Zahn
20:06 28 Jan 22
I am SO happy, I took my favorite purse in, hoping they could repair or replace the handles. Their "leather guy" checked it out and an estimate was emailed to me. Once I approved the estimate, my purse handles were repaired. The owners of the shop are super helpful and personable and the transaction very professional. My beautiful leather purse handles look as good as new and are probably even sturdier than new!I happily recommend them for luggage and purse repairs and they have an extensive selection of luggage and travel items.
Phil Arena
22:38 26 Jan 22
This review is actually from my wife Kathie.It has been months and I am still in awe of the incredible service Burt provided when there was a mix-up in the delivery of my Travel Pro bag. Because I was out of town by the time we realized there was an issue, Burt was willing to drive the 25 miles to my house to intercept delivery and hold my bag at the store until I returned. He even offered to ship the new bag to me (in California) once it was delivered! Thankfully none of that occurred and everything worked out. But I will never forget Burt’s incredible customer service that was offered so calmly and pleasantly. I could feel my blood pressure go down just hearing his voice! Thank you so so much Burt.
Suzanne Matenaer
20:52 26 Jan 22
They did an amazing job of replacing the lining in my beautiful leather purse. Price was reasonable and work was perfection!
John Malinowski
03:10 24 Jan 22
Excellent service and quickly turned around my two repairs. Highly recommend.
pat mayer
01:56 18 Jan 22
Burt absolutely gets a 5-star rating. He has gone above and beyond throughout the years in helping me choose just the right pieces of Briggs and Riley luggage for my travels. My last purchase with Burt was the Briggs and Riley backpack. He was so helpful and accommodating in getting it for me at his store so I could see it first before I purchased it. I love it! It's perfect for travel. So happy to have his store to be able to see the products firsthand. If at any time you are planning on purchasing a piece or pieces of luggage, I highly recommend Burts Traveling Bags. He's great to work with.
Allison Newman
14:38 17 Jan 22
A new owner took over and was able to find my lost suitcase in the shuffle, fix it, and send it back to me so I didn't have to come pick it up! He even gave me recommendations for additional products for the future that are better quality and easier to fix. I've never had better customer service!January 2022 – Update: still the same amazing service just in a new location. Brought in a suitcase that needed new wheels. Even though the style is no longer in production they were able to offer a substitute that has worked perfectly and for a reasonable price! I live in Madison and will continue to travel far to get to this location... the customer service is worth it! They even helped me arrange to pay online since I was out of town. I will always come back.
Tori Schultz
15:40 16 Jan 22
My sister turned me onto this place when I needed my luggage repaired. They did a great job of repairing that but the more pleasant surprise was the store and the owners! The store has sooooooo many necessities and gadgets for the traveler......I spent more money that first day than my airfare for my trip! LOL The owners are so sweet and helpful and we had some great conversations. Great people, great store, great experience!!
Michael Clementi
18:42 14 Jan 22
It has always been a real pleasure working with Traveling Bags. The service and products have been awesome!
Mary Forecki
12:47 14 Jan 22
Better than when it started. After repair, our equipment bag is stronger that when we purchased it. Excellent, timely service from very knowledgeable staff - - all at a very reasonable price.
Tammy Ehrett
12:37 14 Jan 22
Great store for one stop shopping for travel. I had a tote bag fixed with new straps that turned out wonderfully. Burt was helpful and it was finished in just a week or so. Great luggage and traveling supplies. And you can book a vacation with Holly or get information for your next get-away. Great store!!
Lorie Armstrong
04:15 14 Jan 22
I love this store! Very friendly and helpful staff! I was searching for a Travelpro bag and they had a great selection. They were very patient with me as I compared all of the options. They also do repairs if they are ever needed so that's a plus. I'd highly recommend going to their store if you need new luggage!
Mark Allan Levy
01:43 14 Jan 22
Loved this store in the old location with the previous ownership and still love it now. It hasn't missed a beat! Plus it is closer to home for us. Repairs are done quickly and expertly. We have some fantastic luggage from Traveling Bags and will continue to be customers.
Sara Schimmel
01:07 14 Jan 22
Very happy with Traveling Bags!Would definitely recommend Burt, he’s fair with pricing & delivered repair on time!
Dave Tackes
18:54 13 Jan 22
Unbelievable customer service! Dealt with Burt for a repair of two pieces of Travel Pro luggage, and it went perfect! We were in between trips, so his repair window was small, but he got it done for us. I would highly recommend Traveling Bags to anyone.
Richard Thierfelder
23:08 20 Dec 21
Very grateful that there is someone in MKE area that still repairs luggage. My suitcase, which was only a year old, had a wheel that was totally destroyed by the airline. Repair was completed in a timely manner and the suitcase looks like new, again. Very pleased and would recommend!
Brendan Corcoran
00:12 08 Dec 21
Dropped off my leather laptop bag for repairs. Everything was great. Company was very easy to deal with and did great work. Definitely recommend.
Lisa Voisin
00:46 30 Nov 21
We just bought two sets of luggage from this store. Burt was extremely knowledgeable and helped us pick out just the right bags. He took the time to explain each of the bags pros and cons, he was patient with all of our questions, he gave us a GREAT deal, and we even got to hear a really cool alligator story. This store is second to none. It is a must if you are in the market for any type of bag. they know their stuff! So impressive!! Wow. just WOW.
Nancy Sorensen
00:23 05 Nov 21
They converted my black handbag to be more functional, from 3 sections to just one, also replaced the zipper. I couldn’t be happier with results, just flawlessly done, looks just beautiful.
Legend Calendar
18:46 03 Nov 21
Awesome service with very quick turnaround. For any repairs this is your guy.
Amy Lucci
03:20 02 Nov 21
Burt is very knowledgeable about all things luggage! He has helped me twice when I thought I might have to buy a new piece of luggage. I can't thank him enough. Excellent customer service. Please support this small business!! Highly recommend.
theresa dragotta
17:12 25 Oct 21
My Kate Spade bag needed a new strap and Traveling Bags did a great job making it look new again. Thank you for the quality work you put in this.
Kim Boguszewski
01:16 21 Oct 21
The customer service and work here is spectacular! I walked in with a wonky zipper on my hard shell suitcase and it was fixed right away. I was SO very happy with this service and will definitely go back when/if the time should come. I was also advised that the fix might hold for a week, month, years or it may never break again; I appreciated the honestly. I was also given the cost of what it would be to repair should the zipper go all crazy on me again. We all know how our bags get tossed around on the planes 🙂
Gina R
13:28 14 Oct 21
Fantastic job repairing my LV bag!!! I will definitely recommend you to others.
Sean Young
19:39 13 Oct 21
When I first looked for a luggage repair shop, I was wondering what I'd find. What I found with Traveling Bags was a professional and friendly couple who helped me while I waited and were VERY reasonably priced. I can all but guarantee that I will use these folks exclusively going forward, and even purchase my next set of luggage from them!
Scott M
03:37 01 Oct 21
My Hartmann carry-on bag of 25 years and lots of sentimental value was damaged on a recent trip by the airport baggage handlers. Traveling Bags was able to replace the broken handle with a stronger version that nearly matches the color of our luggage. Plus they did it in 1/2 of the time promised. Very impressed!
Heather O'Keeffe
22:42 03 Sep 21
My bags were fixed quickly and with great service. The cost is very affordable (especially when compared to just buying new luggage)
Sara Rahn
17:35 02 Sep 21
I am so incredibly happy with Traveling Bags. I’m a vintage designer purse collector. I took in a vintage lady dior, a small neverfull and an old Louis Vuitton book bag. The Louis was in bad condition! It took time and the cost definitely reflected the work needed. But I am beyond thrilled with how my little vintage babies came back!
Chris Phelps
15:44 24 Aug 21
Great service, great fix on our bag! Highly recommend Traveling Bags Luggage & Repair.
J Garbe
22:33 23 Aug 21
Great repair on my Samsonite suit case wheels.Quality work and repair was ready when they said!They have a nice selection of new high quality Luggage at their shop. I’m coming back there forour next bag purchase.
NK S US
20:10 22 Aug 21
My luggage handle has its one side handle screws detached from main luggage body. I forgot to ask his name but store owner was just awesome! He not only fixed it in 5mins but also did not take any money. That was so humble of him.
michael hebert
18:34 19 Aug 21
Always great customer service and great prices. Burt and his wife are so helpful. I love their mask selection.
Christian Lemche
23:16 07 Aug 21
Very nice store with equally nice owners!Got lots of free knowledge about traveling bags too. My wife and I are highly recommending this store when you are looking for a right traveling bags and luggages for your travel needs.
Laura Pierce
23:09 05 Aug 21
Aaaammmmazing service and fantastic selection of luggage and accessories. We live in San Antonio and we had a wheel break and we were lucky they had the part. We have to travel back in a few weeks and we are bringing another piece to fix. So happy we found them.
Lloyd DeVaux
18:39 03 Aug 21
My personalized and expensive soft-side golf travel bag lost a wheel in flight on my way to Kohler. I contact Traveling Bags and he said he could fix it and had the part in stock. He did an amazing job, and because I had to drive 70 miles each way, he replaced both wheel while I wait. The bag is like new and cost me less than the price of the cheapest soft-side I have seen on the market. It took 1/2 hour from the time I gave him the bag to the time I left. I highly recommend them!
Jessie Cannizzaro
21:30 28 Jul 21
We took a piece of luggage in about a year ago and were very happy with the repair. Stopped in this week to get luggage for a gift and were amazed at how great the service was. We walked out with a much better understanding of what to look for in our purchase and with three new pieces that will be gifted in the coming weeks. Thank you to Burt and Holly for all of their help!
Robert Ortega
17:33 26 Jul 21
Fantastic experience at Traveling Bags Luggage and Repair! You cannot find a better example of professionalism, kindness and knowledge than Burt. His superior repair ability took our well-traveled luggage to its original form. He repaired a broken zipper and replaced our suitcase handles with great ease and precision. It is a pleasure to highly recommend Traveling Bags Luggage and Repair for all your luggage repair needs. Expertise like this is rare and wonderous!
Elburn Girl
10:28 14 Jul 21
Burt is the Best! I called him bc another luggage repair shop referred him. What a GEM Burt is. He texted me, then we FaceTimed to see all the pieces I needed for new wheels on my very, very old carry-on bags. I would have loved to have gone to his shop but I’m 2 hours away. He shipped my wheels promptly. I was so excited when I opened the box. He took some time with me bc I had 3 different styles of TravelPro Crew series. Each style had a different type of axle but Burt had the parts. Super reasonable price. Super nice guy. I have larger suitcases. If they got damaged I would drive the 2 hours to get those bags fixed! He gave me some great helpful hints too. Just like the other luggage repair shop, I would recommend Traveling Bags Luggage & Repair FOR SURE!
Anthony A
19:13 07 Jul 21
Pleasantly surprised to find the place near my home. They repaired my suitcase quickly and for a reasonable price. Professional and courteous. I highly recommend them.
Debbie W
01:01 27 Jun 21
Traveling Bags fixed the handle of our Samsonite Suitcase ... so reasonable, so reliable, and so happy!
Larry LeBlanc
20:05 26 Jun 21
The handle on my trusty Travel Pro suitcase was broken on a recent trip and I was surprised to find that there was actually a place that could repair it. Traveling Bags did an excellent job on this repair at an affordable cost. And there is a lot more that Traveling Bags can do, like repairing a broad range of leather goods. I highly recommend Traveling Bags for quick, efficient, and excellent service.
Milton Dallas
15:37 16 Jun 21
Great product Knowledge and excellent customer service. Purchased a golf travel bag and found out they services high end purses for the fraction of the price of the manufacturer. Wife's going to love this...Sweet. Also, and even greater, they donate and support police service dogs. Buy local...A real small business gem.
Theresa Richmond
02:02 12 Jun 21
I sent in my Louis Vuitton handbag to have the straps that hold one of the handles on. The fee was more than fair. The leather and the yellow thread is exactly the same color as the original. I will be doing business with Milwaukee Traveling Bags again.
Ann Dirnbauer
21:43 07 Jun 21
Took a purse there for a little TLC, new handles and zipper pulls. Fantastic work done. Highly recommend this place for their work and professionalism.
Sean Ahrens
00:09 15 May 21
Absolutely tremendous work at a reasonable price. Thank you for restoring my late fathers suitcase.
Edwin Kerr
20:03 18 Apr 21
Love this place. I took a piece of Travelpro luggage to have a handle repaired as part of a warranty. The owner knew I had driven an hour to get to him and took the time to repair my handle immediately, so I wouldn't have to travel back and forth again. The repair was done beautifully.
David Champaign
20:02 26 Mar 21
I called for a handle replacement on a TravelPro bag. Burt was able to get me exactly what I needed and was even willing to text back and forth to ensure I received the correct part. He shipped the part the same day and I received soon after. Thanks for the great service, Burt!
Rick Kroeger
15:44 17 Mar 21
Bert and Holly are very considerate and very much desire to help people with their problems. Bert took a lot of time to help me, even though the amount of money involved was under $20. Trust them! They care!
Benjamin Greuel
16:32 02 Mar 21
This is the first time I have ever done a Google Review, solely due to the quality of this place. First off, they were perhaps the only business in the greater Milwaukee area willing to fix the zipper on my x-country ski boots. And they did it in time for me to get my boots back (quick turn-around) for an upcoming ski race. Secondly, when picking up my boots I inadvertently locked my keys in my vehicle. The owner (?) called the local police and helped me arrange for a local officer to come out and do a "lock out". I can't say enough good things about Traveling Bags and will be going to them for any service they provide in the future. Great business, well worth supporting.
Michele
17:49 20 Feb 21
I had a wonderful experience with ordering online. The order was packaged and delivered exactly as ordered promptly and the owner was amazing to work with. Highly recommend!
Diane Bernards
18:31 06 Feb 21
Second time in the store and they never fail me, owners are knowledgeable about all of the products and willing to help and explain things. Will definitely return
Nichole Bast
18:05 06 Feb 21
Did a fabulous job fixing my cracked suitcase. Would recommend them to anyone.
Britt Hall
17:55 06 Feb 21
Luggage is expensive so when Burt said he could refresh my travel bag I was excited. Not only did he do it for a great price but he did an amazing job.
Mary Buczynski
17:41 06 Feb 21
My favorite bag needed a zipper repair. Lucky to find Traveling Bags after being told "No" by many other places. This is a friendly "Can Do" shop and is also quick. Worth the search.
John Petras
19:12 22 Jan 21
Bert helped me out with a warranty item from a Christmas gift. I had no receipt and the issue was about a year overdue but he took care of it. Good team at Traveling bags luggage, New Berlin. I will go back there.
Brittany Blackwelder
15:13 08 Jan 21
I am so glad I found a reliable bag restoration company! They were so professional, fixed my bags quickly, and stayed in great communication with me. Will definitely be back!
Kristine Hoiland
21:41 07 Jan 21
I went in to request a quote to fix the zipper on my leather purse. The salesperson did an excellent job with fixing the zipper. He was very kind and the level of service was exemplary. I would highly recommend this business. I have not been treated so kindly as a customer for a long time.
Luther Tollefson
18:07 23 Nov 20
Referred here from two other businesses who couldn’t fix my golf club bag strap. Very happy with the repair and service was quick!
Eboni Burse
19:44 16 Nov 20
I found this company online read the reviews and they totally lived up to their name as well as the service that was provided my purse was badly damaged I thought there was no hope for it but they restored my bag I’m very pleased with the repairs if you ever need a bag or luggage repaired definitely go to this place you will not be disappointed and the staff they’re amazing and very friendly and polite definitely Will be recommending this location to my friends and family and will be a returning customer
Bret Newman
21:20 19 Sep 20
It has taken me way to long to write this review. I want to say that they went out of their way to locate a collapsible handle for my Travelpro roller bag. I know he had to dig through a lot of items in his warehouse to locate the right one. This is great establishment to do business with. Thank you for getting what I needed!
Pat Bradley
01:52 18 Sep 20
I had a great experience at Traveling Bags this afternoon! I took a purse in with a broken zipper and it was fixed while I waited.I was very impressed with this business and will return for repairs and also for other traveling needs!
Karen Hawley
19:14 14 Aug 20
I ordered masks from them online. The masks are so comfortable and they were very prompt with delivery! Thank you very much.
Jeff Mro
01:48 24 Jul 20
They refastened the strap of the leather satchel that I bought in Florence, Italy. Awesome job!!!
Sarah Schultz
20:43 19 Jul 20
I had my purse repaired here after the clasp broke. They were able to find designer brand clasps (the same designer of the purse) and fix it ! I am happy with the repair !
Beverly Maigatter
02:54 29 Jun 20
I had my mother's vintage Samsonsite train case restored here and I could not be happier with the results. Mr. Robinson and staff did remarkable work on the restoration. My mother passed away 3 years ago and now I have her train case to keep and hopefully pass on to my daughter-in-law someday. Thank you very much for your quality work.
Ryan Traiber
21:21 14 Jun 20
Exceptional, fast service. Pricing was great and repaired my luggage on the spot.
Mark Leibelt
00:37 07 Jun 20
Traveling bags repaired my flight suite case...Repair was better than the factory did...I am so happy to got it back in such great shape...Even fixed another problem...Great job guys...Hope to get another 20 years out of the old bag...5 star service...
Mary Kaldunski
02:23 12 May 20
Ripped the side of my favorite work tote on a doorknob, thought it was ruined. It's salmon color so couldn't find any leather to patch with. Traveling Bags worked a miracle! She patched it from the inside and you can barely see where it was. THANKS. And picked up a couple facemasks from the website too.
Kevin Foley
21:18 01 May 20
I've had luggage repaired here twice this year, in both cases expecting a "sorry, beyond repair" answer. Both pieces were done quite promptly for charges I consider very reasonable and made virtually like new. A nice place to do business and a problem free experience
Judy Miller
02:24 23 Apr 20
After a wonderful trip to Jamaica minus a wheel on my good luggage, it's now back in commission and you would never know anything happened to it. Bonus I got a handbag strap revised too. Now I have a go to place for luggage and leather repairs.
Matthew Hauke
19:33 27 Mar 20
Pilot friendly! Needed a couple seems sewed up near the zippers on my Luggage Works Stealth. Since I had a trip coming up before the repairs could be done they gave me a similar black loaner bag at no charge to use while they repaired my case. Repairs were great and reasonably priced.
M B
14:05 03 Mar 20
Great service and value! Very knowledgeable and helpful folks here. This is an easy choice to bring your luggage to for repair work.
Rebecca Hoffmann
21:58 07 Feb 20
Outstanding repair of a Baggallini bag zipper!! The new zipper installed matched the other hardware and the original zipper pull and nylon zipper stop were reattached. Even the contrast color stitching on the inside was as per original. Excellent work. I will be returning with other repairs for them.
Eric Hoffmann
21:41 25 Jan 20
Just before Christmas we needed a 20+ year old guitar case to be refurbished as part of a gift with a restored ESP guitar. The case was in bad shape. Bart helped us find the hardware we needed to redo the case Which wasn't easy since the case wasn't made any more. He also did a fabulous job restoring the case which looked like new when it was done. I highly recommend Traveling Bags!
KAILA WIDMANN
21:17 18 Dec 19
Stopped in to have a zipper on a coach purse repaired. Burt asked if he could take it in the back for a minute, and within 30 seconds he was back and had it fixed! Service was wonderful! I would highly recommend coming here for luggage/purse repairs.
Pat Coyne
18:39 11 Dec 19
We found the owner to be knowledgeable and very customer focused, making sure we had a quick turnaround on our repair. The shop has many handy travel items all in one spot, making it easy to decide what is the best fit for what I needed. I would return and would recommend to others.
Karen Krueger
19:58 05 Dec 19
If you need new luggage, Traveling Bags is the place to go! They have expertise in the luggage industry with the various brand names with important need-to-know consumer information such as durability, reliability, ease of use, unique features, pricing, important sizing information (allowable domestic vs. international maximum sizes for carry ons), different warranties for each brand etc. etc. They are extremely customer oriented, helpful, and friendly and think of everything you need to know before buying new luggage. They made what could be a confusing situation a breeze and a very pleasant experience! My husband and I highly recommend them!
Laura Damon Hanson
19:52 16 Nov 19
Just went to drop my Travelpro crew bag off for a handle repair - it’s at least 11 years old and lost a screw on my flight this week. He asked if I had a few minutes to wait, fixed it right away and even added a zipper where the zipper pull had fallen off. Super friendly and helpful, and very reasonably priced. I hoped by dropping it off today, I’d have it back for Thanksgiving travel, but I drove home with it repaired and in my trunk! Great niche business with fantastic service.
Amber Harrison (Iheartdisney22)
17:49 13 Nov 19
Fantastic place! Stopped in to purchase a suitcase for our trip and the owners were so friendly and knowledgeable. I recommend them for all of your traveling needs!
Kristina Ehrett
04:48 08 Sep 19
Traveling bags luggage & repair saved my Kate Spade purse! The handles were ruined, but the bag looked unused! Sent it in and when it came back it looked brand spankin’ new! Could not have been happier!! Will definitely recommend and use again.The cherry on top was that the cost was very affordable!
Karen Cooper
14:08 06 Sep 19
I stopped into Traveling Bags after reading good things about them on Facebook. I wasn't disappointed. I was looking for a backpack to use daily as my purse and found the perfect solution. (They also have a large selection of cross body strap purses too.) Check them out!
Ray Bigelow
22:25 05 Aug 19
Very happy with the repair that I had done at Traveling Bags in New Berlin, WI.
Adam Lofy
15:54 05 Aug 19
Ricardo luggage wrecked by the airline luggage employees. Burt couldn't repair it due to how badly it was broken but he contacted Ricardo for us and was able to get them to send us a replacement bag for little to no cost. I would certainly utilize these guys for any luggage repair/replacement situations in the future and they have a wealth of experience, contacts, and products.
Paul Wetor
23:13 31 May 19
My hard-shell luggage had one of its wheels pushed in so that it would not roll properly. I suspect that the smooth finish allowed it to slide off a stack of bags and land on the wheel. Traveling Bags made an excellent repair by popping out the wheel and adding fiberglass to reinforce that corner. The repair saved my $400 piece of luggage. I am very happy with their work.
elizabeth garcia
18:09 28 Nov 18
Peg has excellent inventory designed for the safety of travelers. After selecting the best luggage for your needs, she goes above and beyond in customer service to keep the luggage long lasting.
Kate Doherty
23:59 29 Oct 18
I’ve had two things repaired here-they did a great job on both! They replaced leather straps on my favorite plaid bag, even recreating stylist stitching that was on the original strap. I didn’t expect they would be able to do that but they did and it looks great!
James Klopotic
03:30 12 Dec 17
I had a very unusual request for some modifications to some ATV bags and they stepped up to the plate to accomplish it
Laura Roszak
19:07 16 Feb 17
Fantastic job! They not only did a great job but the time frame was quick and the pricing was very reasonable.
Yelp Rating
5.0
Based on 16 reviews
Traveling Bags
5.0
Sigrid F.
08:42 04 Sep 22
I had a problem with my order and the owner Burt answered my email inquiry within an hour and on a SUNDAY!!! Very nice and helpful. I look forward to...
Isabella K.
08:52 16 Jul 22
I am so impressed with Traveling Bags. Yesterday, I brought in a leather fanny pack with a missing zipper pull and a Columbia backpack with a rip along the...
Bob W.
08:25 02 Mar 22
I've purchased luggage from Traveling Bags for years. The previous locations were small, disorganized and packed with merchandise. The NEW location is...
Nancy V.
07:04 31 Jan 22
The owner gave very helpful advice over the phone about the possibility of repairing a broken zipper on one of my suitcases. I then took it in and he...
Joanna T.
14:10 08 Jan 22
Traveling Bags is in a different, much larger location than my original long-ago review. In my opinion if you travel regularly (more then a few times a...
Tom R.
14:52 03 Nov 21
This place is the most amazing place you can go to purchase luggage. The variety of choices the ability to look at the different features of the different...
Rachel W.
11:30 22 Sep 21
I will be recommending this establishment to everyone I know looking for luggage/repairs!! Excellent customer service!! I brought in a purse with a broken...
T M.
15:46 13 Sep 21
I arrived home from London to find that the zipper on my suitcase was damaged. The damage prevented me from opening the suitcase because the zipper was...
Marilyn T.
07:20 11 Sep 21
EXCELLENT customer service and a QUALITY repair to my sons' canvas Kayak backpack that was damaged by a squirrel that had gnawed away the corner. The repair...
Hal B.
14:37 19 Feb 21
Burt was very knowledgeable and very helpful when we purchased our Briggs & Riley luggage! He is also just a nice guy! I would highly recommend his...
Diane N.
12:04 12 Sep 20
Other repair shops stated that my vintage leather bag could not be repaired. I took it to Traveling Bags and they made the repairs in a timely manner. The...
JoAnn B.
08:59 06 Jan 20
I had a pair of ski pants with full leg zippers. 1 side was off track and I didn't want to pull on it and wreck the pants. I stopped in this luggage...
John W.
10:35 04 Jan 20
I have a Briggs & Riley bag that I use every week for work related travel. It was in dire need of repair--the folks at Traveling Bags did an excellent job,...
Christian K.
09:36 07 Nov 19
Extremely fast and quality service at a reasonable price. I dropped off my Olympia suitcase over the weekend for last-minute repair-- one of the wheels had...
Kathy S.
20:06 04 Jul 19
I chose this place based on reviews. When I dropped my bag off I was talking with owner who told me he had recently purchased the business from the former...
Lisa G.
16:12 10 Mar 19
Excellent customer service and fast, efficient service. I was greeted warmly and given insight to how to check over my luggage when traveling for any...
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Click to Read Our Reviews !
Is There An "Old Bag" At Your House That Needs Some TLC?
No Appointment Required for Repair Evaluations
Traveling Bags Milwaukee
We understand how disappointing it is when your on a trip and your luggage or bag breaks, it can be a real drag.
Or may it is your favorite purse or backpack that just breaks at the worst time.
Help is here! We can fix your bag, purse, backpack, briefcase, luggage and more.
If it's not a repair maybe you are looking for a new bag or suitcase for you or someone special? We have many lines of luggage and bags to choose from. We only sell the best luggage. This means reliable, a great value for the price, not cheap luggage that will break during your first trip. Dependable affordable bags and luggage are in stock, and we do special orders too.
New or Old. We Fix Them All
Traveling Bags fixes and repairs Luggage and
designer handbags including:
Carry On Bags, Purses, Backpacks, Briefcases, Coats, Jackets, Instrument Cases, Shoes, Boots, Sporting Goods & More. This includes Coach, Michael Kors, Louis Vuitton, Kate Spade, Gucci, Miche & many others.
Yes We Are Open - Regular Hours
Mondays and Wednesdays - 9am to 5pm
Thursdays and Fridays - 9am to 6 pm
Saturdays - 10 am to 2 pm
Closed - Tuesdays and Sundays
Special Appointments are available.
Emergency Service also available for Flight Crew and Travelers passing through
Curbside Service is Available upon request, just call us from the car (414) 817-0222.
Questions - Send us an Email
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Please leave your review today
Google Rating
5.0
Based on 154 reviews
Traveling Bags Luggage & Repair
5.0
Lisa Marie
18:30 23 Sep 22
Took my Louis Vuitton bag here for repair, they did a great job, very reasonable prices, definitely recommend!
Richard M
21:55 21 Sep 22
Very nice people /owner repaired a zipper while we waited. Very nice merch for traveling good place!!!
Janet H
22:59 18 Sep 22
Great service. I needed a replacement pull tab for my suitcase and I picked out one and they put it on in less 10 minutes. I recommend this place.
Paul Beck
19:04 11 Sep 22
Burt and the team fixed the broken handle of my suitcase purchased in 2008 that has been all over the world with me. The price was fair and the text message communication was convenient. Thanks Burt!
Lori Johnson
19:46 08 Sep 22
Quality work on repairing zipper on suitcase!!! Professional and timely service!! Definitely recommend!!
Claudio Meier
17:14 24 Aug 22
Great service, friendly and professional owners and employees. Repair was done faster as projected. Just Perfect!!!
Mark Bruce
15:45 24 Aug 22
These folks are incredibly knowledgeable and helpful in both repairing and providing advice on the latest in travel bags. Highest recommendations!
Linda Richter
19:36 23 Aug 22
Friendly and helpful customer service. The zipper on my suitcase was repaired promptly, in much less time than I expected. I am very pleased and would definitely recommend this business.
Nicky Jensen
18:09 15 Aug 22
Rapid, excellent communication (July ‘22)I am out of the area, but they took my bag via shipping and sent it back quick. I thought the broken zipper doomed the bag but they had ideas to repair it I hadn’t considered. I would use them again and highly recommend them!! Nicky
Dean Hipp
15:08 01 Aug 22
Fast and quick service. Had an issue with a piece of luggage and needed it for a trip. Had a quick one day turnaround. Would highly recommend.
Krystyna Jones
14:47 30 Jul 22
Highly recommend! When my brand new suitcase was damaged by an airline, I dropped it off at Traveling Bags, and they contacted the manufacturer and got my bag replaced under the warranty at no cost to me. Great service and friendly people!
Suebaribass
23:50 20 Jul 22
Traveling Bags recently replaced a zipper in my daughter's treasured backpack... I think it was well worth the cost! Solid work! They were very responsive with all my questions, gave me a realistic repair time frame, and also gave me a couple different repair options. I'm very pleased and will definitely consider them for future repairs.
Stephanie Zito
23:06 14 Jul 22
I really can't say enough of how great this service was! From drop off to pickup the whole experience was smooth. I got a handle replaced on a large suitcase bag. The cost was reasonable, and the turnaround was just as they estimated. I appreciated the updates via email and text, too! Thank you for providing a unique and hard to find service!!
Alecia Anderson
22:21 07 Jul 22
The replaced buckel latch on my briefcase was a great aesthetic approach to the problem. The workmanship was beautiful and it functions with ease and holds the closure as needed.
Carolyn Link
15:06 01 Jul 22
Excellent service, friendly, good communication. All around great experience.
George Bluvas
15:50 27 Jun 22
I have a favorite suitcase that has been all over the world, it is quite old, 20+ years. TB had previously replaced a wheel on it, when the other wheel broke and the zipper, I thought about replacing. TB repaired the wheel and the zipper, at a great price, and my bag is as good as new. It just went to Alaska and performed flawlessly.
Jacob Hicks
23:51 24 Jun 22
Purchased my wife’s birthday gift here. Travel pro light blue checked bag and she loves it! The owners were nice enough to let me walk out with one of their bows!
Jim Hoffman
04:05 16 Jun 22
Have not visited their new location yet. But have used them a few times in the past for repairs to a couple of older TravelPro bags with broken wheel housings. They located hard-to-find parts and were quick to fix my bags. They also did some leather repairs to my wife's handbag. Looks good as new.Edited to add...The new location is great. A full service travel agency plus luggage sales and repair. I bought a TravelPro backpack that was priced fairly and in stock. I'll be a regular customer in the future.
Dennis Lutynski
19:24 10 Jun 22
Amazing new luggage designs with old world personal guidance! This wasn’t a typical “mall” experience, everything was matched to my needs.
Sarah Lunow
17:57 19 May 22
SO WORTH IT TO GO THERE. Skip Kohl's and Costco, this is the place to be! Absolutely WONDERFUL place to get all things baggage and travel. The staff were extremely attentive and friendly, and the owner was nothing but helpful and knowledgeable. Didn't push overly expensive bags, and pointed out lots of features I wasn't aware of about luggage and travel.Thank you guys so much for all of your help and knowledge!
Al S
16:43 11 May 22
Had a golf bag zipper that needed repair. Prompt service and great repair work for a fair price. People at the store were very helpful and nice.
Greg Adlington
18:56 22 Apr 22
I have had two bags repaired by Burt and his team. Both were done quickly and I am extremely pleased. The cost for my carry on repair was less than expected also sooner that I thought it would be. I strongly recommend this company.
Laura A
12:22 20 Apr 22
I recently called this establishment about fixing a zipper on my Baggalini. The person I spoke to was very friendly and helpful so I decided to bring it in. He fixed it right in front of me. I was so impressed with the service here. They have a wonderful selection of travel accessories and suitcase cases. I said I felt like I was in a candy store because of my love for travel and all the things here that help to make it easier. I was impressed with his knowledge of travel bags and their prices were excellent. Will recommend to others I know.
Sarah Willis
01:25 08 Apr 22
I needed the band on my Louis Vuitton neverful tote replaced because the leather was cracked. Traveling Bags did an excellent job and I'm beyond pleased. My job took 3-4 weeks to complete...just an FYI if you need a quick fix.
Stephen Fried
18:52 22 Mar 22
Have used Traveling Bags a number of times for luggage repair. Our set (Travelpro) is more than 20 years old, but Traveling Bags always seems to be able to find the parts and fix it like it was new. Highly recommended!
Cody Christenson
17:00 11 Mar 22
One stop shop for luggage needs. Owner was incredibly knowledgeable and unlike other places did not push the most expensive bag. Instead he showed me my options side by side going through the features as well as the pros and cons of each as well as the warranties offered by each company. Big fan of the experience, luggage options, and my purchase.
Lyndsey Malek
16:42 07 Mar 22
My dog chewed the strap of my favorite purse and Traveling Bags did an amazing job repairing it. So thankful for their services. My bag looks like new again!
Mark Hohl Jr
17:10 05 Mar 22
Nice and knowledgeable. I had a bag modified and am very happy with it. It looks and works great.
Anne Schwartz
18:21 25 Feb 22
I was so distraught when another luggage company in this area went out of business. Finding Traveling Bags was a true gift for this business traveler. The work is exceptional as is the customer service. I cannot recommend them highly enough.
Jason Kemp
17:35 05 Feb 22
I have taken two bags to be repaired. A Tory Burch handbag that had come loose at the seams around the handle and an LV vintage clutch. The LV clutch needed the strap repaired and touch up around edges. I contacted LV directly and they said they were unable to repair it.Travel Bags Luggage & Repair did a fabulous job repairing both bags back to their original condition. I highly recommend them and their rates are very reasonable.
lounar
23:13 03 Feb 22
Searched high and low for wheels for my Travel Pro Crew Series carry on suitcase. Even the manufacturer could not match my wheels. They claimed they could only do it if it had a "number" with the type of bag. It absolutely DOESN'T. The "Crew Series Plus" was evidently made at a time when they didn't use numbers. I thought it would be a simple matter to give the dimensions of my suitcase wheels to them and match a wheel up...NOT..at least not for the manufacturer but Burt matched it to the mm in a matter of hours!! They saved me from having to trash(or carry) my beloved suitcase. Love you guys!!
Mary Lynn Zahn
20:06 28 Jan 22
I am SO happy, I took my favorite purse in, hoping they could repair or replace the handles. Their "leather guy" checked it out and an estimate was emailed to me. Once I approved the estimate, my purse handles were repaired. The owners of the shop are super helpful and personable and the transaction very professional. My beautiful leather purse handles look as good as new and are probably even sturdier than new!I happily recommend them for luggage and purse repairs and they have an extensive selection of luggage and travel items.
Phil Arena
22:38 26 Jan 22
This review is actually from my wife Kathie.It has been months and I am still in awe of the incredible service Burt provided when there was a mix-up in the delivery of my Travel Pro bag. Because I was out of town by the time we realized there was an issue, Burt was willing to drive the 25 miles to my house to intercept delivery and hold my bag at the store until I returned. He even offered to ship the new bag to me (in California) once it was delivered! Thankfully none of that occurred and everything worked out. But I will never forget Burt’s incredible customer service that was offered so calmly and pleasantly. I could feel my blood pressure go down just hearing his voice! Thank you so so much Burt.
Suzanne Matenaer
20:52 26 Jan 22
They did an amazing job of replacing the lining in my beautiful leather purse. Price was reasonable and work was perfection!
John Malinowski
03:10 24 Jan 22
Excellent service and quickly turned around my two repairs. Highly recommend.
pat mayer
01:56 18 Jan 22
Burt absolutely gets a 5-star rating. He has gone above and beyond throughout the years in helping me choose just the right pieces of Briggs and Riley luggage for my travels. My last purchase with Burt was the Briggs and Riley backpack. He was so helpful and accommodating in getting it for me at his store so I could see it first before I purchased it. I love it! It's perfect for travel. So happy to have his store to be able to see the products firsthand. If at any time you are planning on purchasing a piece or pieces of luggage, I highly recommend Burts Traveling Bags. He's great to work with.
Allison Newman
14:38 17 Jan 22
A new owner took over and was able to find my lost suitcase in the shuffle, fix it, and send it back to me so I didn't have to come pick it up! He even gave me recommendations for additional products for the future that are better quality and easier to fix. I've never had better customer service!January 2022 – Update: still the same amazing service just in a new location. Brought in a suitcase that needed new wheels. Even though the style is no longer in production they were able to offer a substitute that has worked perfectly and for a reasonable price! I live in Madison and will continue to travel far to get to this location... the customer service is worth it! They even helped me arrange to pay online since I was out of town. I will always come back.
Tori Schultz
15:40 16 Jan 22
My sister turned me onto this place when I needed my luggage repaired. They did a great job of repairing that but the more pleasant surprise was the store and the owners! The store has sooooooo many necessities and gadgets for the traveler......I spent more money that first day than my airfare for my trip! LOL The owners are so sweet and helpful and we had some great conversations. Great people, great store, great experience!!
Michael Clementi
18:42 14 Jan 22
It has always been a real pleasure working with Traveling Bags. The service and products have been awesome!
Mary Forecki
12:47 14 Jan 22
Better than when it started. After repair, our equipment bag is stronger that when we purchased it. Excellent, timely service from very knowledgeable staff - - all at a very reasonable price.
Tammy Ehrett
12:37 14 Jan 22
Great store for one stop shopping for travel. I had a tote bag fixed with new straps that turned out wonderfully. Burt was helpful and it was finished in just a week or so. Great luggage and traveling supplies. And you can book a vacation with Holly or get information for your next get-away. Great store!!
Lorie Armstrong
04:15 14 Jan 22
I love this store! Very friendly and helpful staff! I was searching for a Travelpro bag and they had a great selection. They were very patient with me as I compared all of the options. They also do repairs if they are ever needed so that's a plus. I'd highly recommend going to their store if you need new luggage!
Mark Allan Levy
01:43 14 Jan 22
Loved this store in the old location with the previous ownership and still love it now. It hasn't missed a beat! Plus it is closer to home for us. Repairs are done quickly and expertly. We have some fantastic luggage from Traveling Bags and will continue to be customers.
Sara Schimmel
01:07 14 Jan 22
Very happy with Traveling Bags!Would definitely recommend Burt, he’s fair with pricing & delivered repair on time!
Dave Tackes
18:54 13 Jan 22
Unbelievable customer service! Dealt with Burt for a repair of two pieces of Travel Pro luggage, and it went perfect! We were in between trips, so his repair window was small, but he got it done for us. I would highly recommend Traveling Bags to anyone.
Richard Thierfelder
23:08 20 Dec 21
Very grateful that there is someone in MKE area that still repairs luggage. My suitcase, which was only a year old, had a wheel that was totally destroyed by the airline. Repair was completed in a timely manner and the suitcase looks like new, again. Very pleased and would recommend!
Brendan Corcoran
00:12 08 Dec 21
Dropped off my leather laptop bag for repairs. Everything was great. Company was very easy to deal with and did great work. Definitely recommend.
Lisa Voisin
00:46 30 Nov 21
We just bought two sets of luggage from this store. Burt was extremely knowledgeable and helped us pick out just the right bags. He took the time to explain each of the bags pros and cons, he was patient with all of our questions, he gave us a GREAT deal, and we even got to hear a really cool alligator story. This store is second to none. It is a must if you are in the market for any type of bag. they know their stuff! So impressive!! Wow. just WOW.
Nancy Sorensen
00:23 05 Nov 21
They converted my black handbag to be more functional, from 3 sections to just one, also replaced the zipper. I couldn’t be happier with results, just flawlessly done, looks just beautiful.
Legend Calendar
18:46 03 Nov 21
Awesome service with very quick turnaround. For any repairs this is your guy.
Amy Lucci
03:20 02 Nov 21
Burt is very knowledgeable about all things luggage! He has helped me twice when I thought I might have to buy a new piece of luggage. I can't thank him enough. Excellent customer service. Please support this small business!! Highly recommend.
theresa dragotta
17:12 25 Oct 21
My Kate Spade bag needed a new strap and Traveling Bags did a great job making it look new again. Thank you for the quality work you put in this.
Kim Boguszewski
01:16 21 Oct 21
The customer service and work here is spectacular! I walked in with a wonky zipper on my hard shell suitcase and it was fixed right away. I was SO very happy with this service and will definitely go back when/if the time should come. I was also advised that the fix might hold for a week, month, years or it may never break again; I appreciated the honestly. I was also given the cost of what it would be to repair should the zipper go all crazy on me again. We all know how our bags get tossed around on the planes 🙂
Gina R
13:28 14 Oct 21
Fantastic job repairing my LV bag!!! I will definitely recommend you to others.
Sean Young
19:39 13 Oct 21
When I first looked for a luggage repair shop, I was wondering what I'd find. What I found with Traveling Bags was a professional and friendly couple who helped me while I waited and were VERY reasonably priced. I can all but guarantee that I will use these folks exclusively going forward, and even purchase my next set of luggage from them!
Scott M
03:37 01 Oct 21
My Hartmann carry-on bag of 25 years and lots of sentimental value was damaged on a recent trip by the airport baggage handlers. Traveling Bags was able to replace the broken handle with a stronger version that nearly matches the color of our luggage. Plus they did it in 1/2 of the time promised. Very impressed!
Heather O'Keeffe
22:42 03 Sep 21
My bags were fixed quickly and with great service. The cost is very affordable (especially when compared to just buying new luggage)
Sara Rahn
17:35 02 Sep 21
I am so incredibly happy with Traveling Bags. I’m a vintage designer purse collector. I took in a vintage lady dior, a small neverfull and an old Louis Vuitton book bag. The Louis was in bad condition! It took time and the cost definitely reflected the work needed. But I am beyond thrilled with how my little vintage babies came back!
Chris Phelps
15:44 24 Aug 21
Great service, great fix on our bag! Highly recommend Traveling Bags Luggage & Repair.
J Garbe
22:33 23 Aug 21
Great repair on my Samsonite suit case wheels.Quality work and repair was ready when they said!They have a nice selection of new high quality Luggage at their shop. I’m coming back there forour next bag purchase.
NK S US
20:10 22 Aug 21
My luggage handle has its one side handle screws detached from main luggage body. I forgot to ask his name but store owner was just awesome! He not only fixed it in 5mins but also did not take any money. That was so humble of him.
michael hebert
18:34 19 Aug 21
Always great customer service and great prices. Burt and his wife are so helpful. I love their mask selection.
Christian Lemche
23:16 07 Aug 21
Very nice store with equally nice owners!Got lots of free knowledge about traveling bags too. My wife and I are highly recommending this store when you are looking for a right traveling bags and luggages for your travel needs.
Laura Pierce
23:09 05 Aug 21
Aaaammmmazing service and fantastic selection of luggage and accessories. We live in San Antonio and we had a wheel break and we were lucky they had the part. We have to travel back in a few weeks and we are bringing another piece to fix. So happy we found them.
Lloyd DeVaux
18:39 03 Aug 21
My personalized and expensive soft-side golf travel bag lost a wheel in flight on my way to Kohler. I contact Traveling Bags and he said he could fix it and had the part in stock. He did an amazing job, and because I had to drive 70 miles each way, he replaced both wheel while I wait. The bag is like new and cost me less than the price of the cheapest soft-side I have seen on the market. It took 1/2 hour from the time I gave him the bag to the time I left. I highly recommend them!
Jessie Cannizzaro
21:30 28 Jul 21
We took a piece of luggage in about a year ago and were very happy with the repair. Stopped in this week to get luggage for a gift and were amazed at how great the service was. We walked out with a much better understanding of what to look for in our purchase and with three new pieces that will be gifted in the coming weeks. Thank you to Burt and Holly for all of their help!
Robert Ortega
17:33 26 Jul 21
Fantastic experience at Traveling Bags Luggage and Repair! You cannot find a better example of professionalism, kindness and knowledge than Burt. His superior repair ability took our well-traveled luggage to its original form. He repaired a broken zipper and replaced our suitcase handles with great ease and precision. It is a pleasure to highly recommend Traveling Bags Luggage and Repair for all your luggage repair needs. Expertise like this is rare and wonderous!
Elburn Girl
10:28 14 Jul 21
Burt is the Best! I called him bc another luggage repair shop referred him. What a GEM Burt is. He texted me, then we FaceTimed to see all the pieces I needed for new wheels on my very, very old carry-on bags. I would have loved to have gone to his shop but I’m 2 hours away. He shipped my wheels promptly. I was so excited when I opened the box. He took some time with me bc I had 3 different styles of TravelPro Crew series. Each style had a different type of axle but Burt had the parts. Super reasonable price. Super nice guy. I have larger suitcases. If they got damaged I would drive the 2 hours to get those bags fixed! He gave me some great helpful hints too. Just like the other luggage repair shop, I would recommend Traveling Bags Luggage & Repair FOR SURE!
Anthony A
19:13 07 Jul 21
Pleasantly surprised to find the place near my home. They repaired my suitcase quickly and for a reasonable price. Professional and courteous. I highly recommend them.
Debbie W
01:01 27 Jun 21
Traveling Bags fixed the handle of our Samsonite Suitcase ... so reasonable, so reliable, and so happy!
Larry LeBlanc
20:05 26 Jun 21
The handle on my trusty Travel Pro suitcase was broken on a recent trip and I was surprised to find that there was actually a place that could repair it. Traveling Bags did an excellent job on this repair at an affordable cost. And there is a lot more that Traveling Bags can do, like repairing a broad range of leather goods. I highly recommend Traveling Bags for quick, efficient, and excellent service.
Milton Dallas
15:37 16 Jun 21
Great product Knowledge and excellent customer service. Purchased a golf travel bag and found out they services high end purses for the fraction of the price of the manufacturer. Wife's going to love this...Sweet. Also, and even greater, they donate and support police service dogs. Buy local...A real small business gem.
Theresa Richmond
02:02 12 Jun 21
I sent in my Louis Vuitton handbag to have the straps that hold one of the handles on. The fee was more than fair. The leather and the yellow thread is exactly the same color as the original. I will be doing business with Milwaukee Traveling Bags again.
Ann Dirnbauer
21:43 07 Jun 21
Took a purse there for a little TLC, new handles and zipper pulls. Fantastic work done. Highly recommend this place for their work and professionalism.
Sean Ahrens
00:09 15 May 21
Absolutely tremendous work at a reasonable price. Thank you for restoring my late fathers suitcase.
Edwin Kerr
20:03 18 Apr 21
Love this place. I took a piece of Travelpro luggage to have a handle repaired as part of a warranty. The owner knew I had driven an hour to get to him and took the time to repair my handle immediately, so I wouldn't have to travel back and forth again. The repair was done beautifully.
David Champaign
20:02 26 Mar 21
I called for a handle replacement on a TravelPro bag. Burt was able to get me exactly what I needed and was even willing to text back and forth to ensure I received the correct part. He shipped the part the same day and I received soon after. Thanks for the great service, Burt!
Rick Kroeger
15:44 17 Mar 21
Bert and Holly are very considerate and very much desire to help people with their problems. Bert took a lot of time to help me, even though the amount of money involved was under $20. Trust them! They care!
Benjamin Greuel
16:32 02 Mar 21
This is the first time I have ever done a Google Review, solely due to the quality of this place. First off, they were perhaps the only business in the greater Milwaukee area willing to fix the zipper on my x-country ski boots. And they did it in time for me to get my boots back (quick turn-around) for an upcoming ski race. Secondly, when picking up my boots I inadvertently locked my keys in my vehicle. The owner (?) called the local police and helped me arrange for a local officer to come out and do a "lock out". I can't say enough good things about Traveling Bags and will be going to them for any service they provide in the future. Great business, well worth supporting.
Michele
17:49 20 Feb 21
I had a wonderful experience with ordering online. The order was packaged and delivered exactly as ordered promptly and the owner was amazing to work with. Highly recommend!
Diane Bernards
18:31 06 Feb 21
Second time in the store and they never fail me, owners are knowledgeable about all of the products and willing to help and explain things. Will definitely return
Nichole Bast
18:05 06 Feb 21
Did a fabulous job fixing my cracked suitcase. Would recommend them to anyone.
Britt Hall
17:55 06 Feb 21
Luggage is expensive so when Burt said he could refresh my travel bag I was excited. Not only did he do it for a great price but he did an amazing job.
Mary Buczynski
17:41 06 Feb 21
My favorite bag needed a zipper repair. Lucky to find Traveling Bags after being told "No" by many other places. This is a friendly "Can Do" shop and is also quick. Worth the search.
John Petras
19:12 22 Jan 21
Bert helped me out with a warranty item from a Christmas gift. I had no receipt and the issue was about a year overdue but he took care of it. Good team at Traveling bags luggage, New Berlin. I will go back there.
Brittany Blackwelder
15:13 08 Jan 21
I am so glad I found a reliable bag restoration company! They were so professional, fixed my bags quickly, and stayed in great communication with me. Will definitely be back!
Kristine Hoiland
21:41 07 Jan 21
I went in to request a quote to fix the zipper on my leather purse. The salesperson did an excellent job with fixing the zipper. He was very kind and the level of service was exemplary. I would highly recommend this business. I have not been treated so kindly as a customer for a long time.
Luther Tollefson
18:07 23 Nov 20
Referred here from two other businesses who couldn’t fix my golf club bag strap. Very happy with the repair and service was quick!
Eboni Burse
19:44 16 Nov 20
I found this company online read the reviews and they totally lived up to their name as well as the service that was provided my purse was badly damaged I thought there was no hope for it but they restored my bag I’m very pleased with the repairs if you ever need a bag or luggage repaired definitely go to this place you will not be disappointed and the staff they’re amazing and very friendly and polite definitely Will be recommending this location to my friends and family and will be a returning customer
Bret Newman
21:20 19 Sep 20
It has taken me way to long to write this review. I want to say that they went out of their way to locate a collapsible handle for my Travelpro roller bag. I know he had to dig through a lot of items in his warehouse to locate the right one. This is great establishment to do business with. Thank you for getting what I needed!
Pat Bradley
01:52 18 Sep 20
I had a great experience at Traveling Bags this afternoon! I took a purse in with a broken zipper and it was fixed while I waited.I was very impressed with this business and will return for repairs and also for other traveling needs!
Karen Hawley
19:14 14 Aug 20
I ordered masks from them online. The masks are so comfortable and they were very prompt with delivery! Thank you very much.
Jeff Mro
01:48 24 Jul 20
They refastened the strap of the leather satchel that I bought in Florence, Italy. Awesome job!!!
Sarah Schultz
20:43 19 Jul 20
I had my purse repaired here after the clasp broke. They were able to find designer brand clasps (the same designer of the purse) and fix it ! I am happy with the repair !
Beverly Maigatter
02:54 29 Jun 20
I had my mother's vintage Samsonsite train case restored here and I could not be happier with the results. Mr. Robinson and staff did remarkable work on the restoration. My mother passed away 3 years ago and now I have her train case to keep and hopefully pass on to my daughter-in-law someday. Thank you very much for your quality work.
Ryan Traiber
21:21 14 Jun 20
Exceptional, fast service. Pricing was great and repaired my luggage on the spot.
Mark Leibelt
00:37 07 Jun 20
Traveling bags repaired my flight suite case...Repair was better than the factory did...I am so happy to got it back in such great shape...Even fixed another problem...Great job guys...Hope to get another 20 years out of the old bag...5 star service...
Mary Kaldunski
02:23 12 May 20
Ripped the side of my favorite work tote on a doorknob, thought it was ruined. It's salmon color so couldn't find any leather to patch with. Traveling Bags worked a miracle! She patched it from the inside and you can barely see where it was. THANKS. And picked up a couple facemasks from the website too.
Kevin Foley
21:18 01 May 20
I've had luggage repaired here twice this year, in both cases expecting a "sorry, beyond repair" answer. Both pieces were done quite promptly for charges I consider very reasonable and made virtually like new. A nice place to do business and a problem free experience
Judy Miller
02:24 23 Apr 20
After a wonderful trip to Jamaica minus a wheel on my good luggage, it's now back in commission and you would never know anything happened to it. Bonus I got a handbag strap revised too. Now I have a go to place for luggage and leather repairs.
Matthew Hauke
19:33 27 Mar 20
Pilot friendly! Needed a couple seems sewed up near the zippers on my Luggage Works Stealth. Since I had a trip coming up before the repairs could be done they gave me a similar black loaner bag at no charge to use while they repaired my case. Repairs were great and reasonably priced.
M B
14:05 03 Mar 20
Great service and value! Very knowledgeable and helpful folks here. This is an easy choice to bring your luggage to for repair work.
Rebecca Hoffmann
21:58 07 Feb 20
Outstanding repair of a Baggallini bag zipper!! The new zipper installed matched the other hardware and the original zipper pull and nylon zipper stop were reattached. Even the contrast color stitching on the inside was as per original. Excellent work. I will be returning with other repairs for them.
Eric Hoffmann
21:41 25 Jan 20
Just before Christmas we needed a 20+ year old guitar case to be refurbished as part of a gift with a restored ESP guitar. The case was in bad shape. Bart helped us find the hardware we needed to redo the case Which wasn't easy since the case wasn't made any more. He also did a fabulous job restoring the case which looked like new when it was done. I highly recommend Traveling Bags!
KAILA WIDMANN
21:17 18 Dec 19
Stopped in to have a zipper on a coach purse repaired. Burt asked if he could take it in the back for a minute, and within 30 seconds he was back and had it fixed! Service was wonderful! I would highly recommend coming here for luggage/purse repairs.
Pat Coyne
18:39 11 Dec 19
We found the owner to be knowledgeable and very customer focused, making sure we had a quick turnaround on our repair. The shop has many handy travel items all in one spot, making it easy to decide what is the best fit for what I needed. I would return and would recommend to others.
Karen Krueger
19:58 05 Dec 19
If you need new luggage, Traveling Bags is the place to go! They have expertise in the luggage industry with the various brand names with important need-to-know consumer information such as durability, reliability, ease of use, unique features, pricing, important sizing information (allowable domestic vs. international maximum sizes for carry ons), different warranties for each brand etc. etc. They are extremely customer oriented, helpful, and friendly and think of everything you need to know before buying new luggage. They made what could be a confusing situation a breeze and a very pleasant experience! My husband and I highly recommend them!
Laura Damon Hanson
19:52 16 Nov 19
Just went to drop my Travelpro crew bag off for a handle repair - it’s at least 11 years old and lost a screw on my flight this week. He asked if I had a few minutes to wait, fixed it right away and even added a zipper where the zipper pull had fallen off. Super friendly and helpful, and very reasonably priced. I hoped by dropping it off today, I’d have it back for Thanksgiving travel, but I drove home with it repaired and in my trunk! Great niche business with fantastic service.
Amber Harrison (Iheartdisney22)
17:49 13 Nov 19
Fantastic place! Stopped in to purchase a suitcase for our trip and the owners were so friendly and knowledgeable. I recommend them for all of your traveling needs!
Kristina Ehrett
04:48 08 Sep 19
Traveling bags luggage & repair saved my Kate Spade purse! The handles were ruined, but the bag looked unused! Sent it in and when it came back it looked brand spankin’ new! Could not have been happier!! Will definitely recommend and use again.The cherry on top was that the cost was very affordable!
Karen Cooper
14:08 06 Sep 19
I stopped into Traveling Bags after reading good things about them on Facebook. I wasn't disappointed. I was looking for a backpack to use daily as my purse and found the perfect solution. (They also have a large selection of cross body strap purses too.) Check them out!
Ray Bigelow
22:25 05 Aug 19
Very happy with the repair that I had done at Traveling Bags in New Berlin, WI.
Adam Lofy
15:54 05 Aug 19
Ricardo luggage wrecked by the airline luggage employees. Burt couldn't repair it due to how badly it was broken but he contacted Ricardo for us and was able to get them to send us a replacement bag for little to no cost. I would certainly utilize these guys for any luggage repair/replacement situations in the future and they have a wealth of experience, contacts, and products.
Paul Wetor
23:13 31 May 19
My hard-shell luggage had one of its wheels pushed in so that it would not roll properly. I suspect that the smooth finish allowed it to slide off a stack of bags and land on the wheel. Traveling Bags made an excellent repair by popping out the wheel and adding fiberglass to reinforce that corner. The repair saved my $400 piece of luggage. I am very happy with their work.
elizabeth garcia
18:09 28 Nov 18
Peg has excellent inventory designed for the safety of travelers. After selecting the best luggage for your needs, she goes above and beyond in customer service to keep the luggage long lasting.
Kate Doherty
23:59 29 Oct 18
I’ve had two things repaired here-they did a great job on both! They replaced leather straps on my favorite plaid bag, even recreating stylist stitching that was on the original strap. I didn’t expect they would be able to do that but they did and it looks great!
James Klopotic
03:30 12 Dec 17
I had a very unusual request for some modifications to some ATV bags and they stepped up to the plate to accomplish it
Laura Roszak
19:07 16 Feb 17
Fantastic job! They not only did a great job but the time frame was quick and the pricing was very reasonable.
Facebook Rating
Yelp Rating
5.0
Based on 16 reviews
Traveling Bags
5.0
Sigrid F.
08:42 04 Sep 22
I had a problem with my order and the owner Burt answered my email inquiry within an hour and on a SUNDAY!!! Very nice and helpful. I look forward to...
Isabella K.
08:52 16 Jul 22
I am so impressed with Traveling Bags. Yesterday, I brought in a leather fanny pack with a missing zipper pull and a Columbia backpack with a rip along the...
Bob W.
08:25 02 Mar 22
I've purchased luggage from Traveling Bags for years. The previous locations were small, disorganized and packed with merchandise. The NEW location is...
Nancy V.
07:04 31 Jan 22
The owner gave very helpful advice over the phone about the possibility of repairing a broken zipper on one of my suitcases. I then took it in and he...
Joanna T.
14:10 08 Jan 22
Traveling Bags is in a different, much larger location than my original long-ago review. In my opinion if you travel regularly (more then a few times a...
Tom R.
14:52 03 Nov 21
This place is the most amazing place you can go to purchase luggage. The variety of choices the ability to look at the different features of the different...
Rachel W.
11:30 22 Sep 21
I will be recommending this establishment to everyone I know looking for luggage/repairs!! Excellent customer service!! I brought in a purse with a broken...
T M.
15:46 13 Sep 21
I arrived home from London to find that the zipper on my suitcase was damaged. The damage prevented me from opening the suitcase because the zipper was...
Marilyn T.
07:20 11 Sep 21
EXCELLENT customer service and a QUALITY repair to my sons' canvas Kayak backpack that was damaged by a squirrel that had gnawed away the corner. The repair...
Hal B.
14:37 19 Feb 21
Burt was very knowledgeable and very helpful when we purchased our Briggs & Riley luggage! He is also just a nice guy! I would highly recommend his...
Diane N.
12:04 12 Sep 20
Other repair shops stated that my vintage leather bag could not be repaired. I took it to Traveling Bags and they made the repairs in a timely manner. The...
JoAnn B.
08:59 06 Jan 20
I had a pair of ski pants with full leg zippers. 1 side was off track and I didn't want to pull on it and wreck the pants. I stopped in this luggage...
John W.
10:35 04 Jan 20
I have a Briggs & Riley bag that I use every week for work related travel. It was in dire need of repair--the folks at Traveling Bags did an excellent job,...
Christian K.
09:36 07 Nov 19
Extremely fast and quality service at a reasonable price. I dropped off my Olympia suitcase over the weekend for last-minute repair-- one of the wheels had...
Kathy S.
20:06 04 Jul 19
I chose this place based on reviews. When I dropped my bag off I was talking with owner who told me he had recently purchased the business from the former...
Lisa G.
16:12 10 Mar 19
Excellent customer service and fast, efficient service. I was greeted warmly and given insight to how to check over my luggage when traveling for any...
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